Your local JDRF chapter serves as the hub of JDRF information and events in your area. If you have questions about a local event or the level you have earned, please contact your local chapter. To find your chapter's contact information, please visit

If you have any questions about your reward order, please contact the JDRF One Walk customer care team at Summit Group. Please have your certificate available to provide information so that we may process your request as quickly as possible. Thank you.

Summit Group
280 Madsen Dr
Bloomingdale, IL 60108
Toll Free Phone: 877-847-8892
Fax: 630-775-1676

If you are having issues with the rewards website and need technical support, please call 877-847-8892 or email

Hours of Operation: 7:30 AM - 5:30 PM CST - Monday - Friday